Insights That Move Healthcare Forward

Research, webinars, leadership perspectives, and practical resources to help healthcare organizations strengthen financial performance.

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Article Brian Choate Article Brian Choate

One Emergency. Two Ambulance Rides.

Who gets to decide what counts as an emergency? Asbel Montes connects three perspectives on emergency ambulance coverage and explains why your TPL process needs to follow the patient beyond the first hospital.

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Article Brian Choate Article Brian Choate

Why “Stable” Isn’t the Finish Line in Emergency Care

“Stable” doesn’t always mean safe. Dr. Nicholas Cozzi joins Asbel Montes to examine what happens after the 911 call, when a patient has been stabilized but still needs a higher level of care, and why distance, delays, and system limitations should never determine a patient’s clinical outcome.

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Article Brian Choate Article Brian Choate

The Next Player Up

What happens after the loss says more about leadership than the win. From staff turnover to succession planning, strong revenue cycle leaders build depth, develop the next player up, and keep coaching through every season.

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Article Brian Choate Article Brian Choate

What Counts as an Emergency? Ask Three Different Systems, and You'll Get Three Different Answers

“Emergency” doesn’t mean the same thing to everyone. Medicare, EMTALA, and ground ambulance policy each apply different standards, creating gaps that can leave patients exposed and EMS providers underpaid. Asbel breaks down where those definitions collide and the patient-centered approach the GAPB Advisory Committee recommended to help close the gaps.

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